Oracle Billing Revenue Management Training gives a clearer understanding of the product role in areas such as billing, billing configuration options, tools available to manage financial aspects of customer accounts, payments and guiding payments, collections, and general ledger. This course is designed for those in a billing support or revenue assurance role. It teaches how to use the Billing and Revenue Management tools and applications to support billing and revenue analysis.
Preview
By the end of this training you will Learn To:
- Understand the BRM billing concepts and configuration options
- Use BRM client tools to manage the billing and revenue management aspects of customer accounts
- Manage account receivables, payments, and collections
- Use BRM reports
Course Contents
Day 1
Billing Process Overview
Describe concepts of billing
List accounting cycle and billing cycle activities
Describe bill item objects
Describe BRM billing scripts
Bill Cycle Management
Describe the concept of customer segments
Explain what is bill cycle management
Describe bill run management and the billing process
Day 2
Trial Billing
Discuss the functionality of trial billing and trial invoice
Describe the process of running trial billing
View invoices using BRM Invoice Viewer
Billing Options and Process
Explain what is in-advance billing
List the benefits of Bill Now
Explain the delayed billing process
Explain bill suppression
Explain the billing process and the effects of rerating
Explain what is concurrent billing
Explain the concept of trigger billing
Explain the invoicing process
Day 3
A/R Account Activities
List the different options associated with adjustments
Explain the dispute and settlement process
Define bulk adjustments
Set up and generate corrective bills and invoices
Describe BRM general ledger (G/L)
Review BRM tax procedures
BRM Payment Process
Explain the BRM payment process
Describe payment incentives
Explain the concept of payment fees
Describe how payments enter and exit payment suspense
Day 4
BRM Collections
Explain the concept of collections
Describe how BRM collections process bill units
Configure a collections scenario
Explain the roles of collections managers and agents
Determine how to use Collections Center
Making Corrections
Explain the rerating process
Review the process of resolving failed BRM initiated payment transactions
Describe the payment reversal process
Discuss the methods of refunding customers
Day 5
Revenue Analysis
Explain the concept of revenue assurance
Explain how audit data is collected during billing and pipeline rating
Describe the functionality of Revenue Assurance Center
Describe the concept of suspense management
Use Suspense Management Center
Reports
Describe BRM reports
List the different report packages
Review the process of running reports
Describe what are sub-reports
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