ServiceNow offers training solutions designed to match customers' skill levels, Client and server-side scripting, UI policies, Glidesystems, Gliderecords, Manage Events and Business Rules.
Preview
By the end of this training you will learn to:
Determine when it is appropriate to script
Configure a ServiceNow instance for scripting
Determine User Interface (UI) policies for client scripts
Write UI scripts for client scripts
Write test and debug client-side scripts
Utilize business rules for scripting
Utilize business rules for UI and script actions
Utilize business rules for workflow scripts
Utilize business rules to schedule jobs
Develop scripting best practices Write, test and debug scripts, including on-demand functions and server side
Client vs. server side scripting Manage events
Course Contents
Day 1
Scripting Overview
Define Scripting in ServiceNow
Determine when to use Scripting
Describe the different places
ServiceNow scripts are executed
Preparing to Script in ServiceNow
Use the scripting editor feature
Debug with the syntax checker
Personalize script lists
Customize the edge
Learn where to get scripting help? Client Scripts
Define what it means to be a client script
Know when to use a client script
Write, test, and debug client scripts
Learn to use the g_form and g_user objects and methods
Retrieve reference records from the database
Write client scripts for mobile
Compare and revert to script versions
UI Policies
Define what it means to be a UI policy
Learn when to use UI policies
Write, test, and debug UI policies
Understand the differences between client scripts and UI policies
Day 2
Business Rules
Define what it means to be a business rule
Know when to write business rules
Write, test, and debug business rules
Use dot walking to access data on related tables?
GlideSystem
Describe the GlideSystem
Practice with GlideSystem methods
Write, test, and debug business rules using
GlideSystem methods?
GlideRecords
Define what it means to be a GlideRecord
Know how to write a GlideRecord query
Take action on returned GlideRecords
Determine if records are returned from a query
Managing Events
Define what it means to be an event
Know how to generate an event
Create script actions to respond to events
Determine if an event is generated
Day 3
Scheduled Jobs
Define what it means to be a scheduled job
Know how to create a script-based scheduled job
Test scheduled jobs
Determine when schedule jobs will run? Workflow Scripting
Discuss where to use scripts in the workflow
Describe and use workflow objects
Write, test and debug scripts in different workflow activities
Describe the role of workflow contexts testing
UI Actions
Describe and use client UI actions
Describe and use server UI actions
Write, test and debug UI action scripts
Script Includes
Define script includes
Determine when to use script includes
Write, test and debug script includes
Extend the AbstractAjaxProcessor
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