Overview of Shared Service Center Model in Oracle Cloud Payables
Let us first understand what is Shared Service Center and then will look at how it work along with business benefits of using shared service center model in cloud payables.
What is Shared Service Center in cloud?
There are many functional areas where shared service center model can be implemented like procurement, disbursement, collections, order management, and human resources but we will restrict this discussion to Payables Cloud only. Usually business go for Shared Service Center model for couple of reasons-
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To cut down cost
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To make process more efficient
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To centralize payments
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One Business Unit servicing another Business Unit
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Establish the right balance of centralized and decentralized functions, improving decision making.
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Automate self-service processes, reducing administrative costs.
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Permit business units to concentrate on their core competencies, improving overall corporate profits.
This diagram is taken from Oracle Cloud Guide explaining different scenarios
Oracle Fusion applications supports shared service centers in two ways.
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With business unit security-This option allows shared service centers personnel to process transactions for other business units called clients.
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Second, the service provider model expands on this capability to allow a business unit and its personnel in a shared service center to work on transactions of the client business units. It is possible to view the clients of a service provider business unit, and to view service providers of a client business unit.
Earlier an invoice of one business unit cannot be paid by a payment from another business unit but now in shared service center environment, processes allows one business unit to perform services for others, such as paying an invoice, are allowed and completed with the appropriate intercompany accounting.
Shared service centers helps to view and process the data of different business units and can comply with different local requirements.
If you have 3 Business Units as BU1, BU2 and BU3 under decentralize model system will look like as shown below-
One can easily centralize different business functions under shared service center model like you can centralize sourcing ie raising PO in BU1 and then Buying or paying invoices in other Bus or vice versa.
You can configure this system as per your need to fulfill business requirements.
Different function like requisitioning, raising PO, entering invoice or making payment can be done across ledger under shared service center model. Eg if you have 3 Ledger having 3 LE and 3 BUs, then you can use shared service center model for above mentioned business functions which was earlier not possible in EBS.
Invoicing and Payment function can be centralize within the scope of the Ledger not across Ledger unlike Requisition. If you have more than 2 Business Units within same ledger then they can serve the purpose of shared service center model within that Ledger. In this case intercompany balancing will happen.
In order to achieve this functionality, you need to perform 3 steps mentioned below-
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Identify and set up your Business Unit first and choose business function in that Business Unit you want to perform by enabling and disabling different functions.
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In the 2nd step you will go to configure manage service provider relationship to establish other business function for Business Unit like PO or invoicing function, basically here you identify your shared service center Business Unit.
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Associate supplier to Business Unit since supplier record is global.
Service Provider Model
The service provider model centralizes the following business functions:
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Procurement
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Services business units that enable the Requisitioning business function.
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Processes requisitions and negotiates supplier terms for client business units.
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Payables Payment
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Services business units that enable the Payables Invoicing business function.
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Processes payments for client business units.
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Customer Payments
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Services business units that enable the Billing and Revenue Management business function.
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Processes payments for the transactions of client business units assigned the Billing and Revenue Management business function.
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This functionality is used to frame service level agreements and drive security. The service provider relationships provides you with a clear record of how your business operations are centralized. For other centralized processing, business unit security is used (known in Oracle EBS as Multi-Org Access Control). This means that users who work in a shared service center have the ability to get access and process transactions for many business units.
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