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While using the Apps2Fusion R13 instance I am running into an issue where the location.dat file I am attempting to load is flagged by the content server virus scan.I reviewed the possible causes, but found that none of the issues that would trigger this are included in the file.

Virus scanning can fail in the following cases, and files will be marked as infected:
If a file (such as a zip file) contains folders that have a folder depth exceeding 10 levels.
If a file that contains other files takes longer than 3 minutes to scan.
If a single file inside a containing file is larger than 100 MB.

Does anyone have any suggestions on how I can get passed this? As far as I can tell I won't be able to access the content and experience cloud to modify virus scan settings. I have attached an example of the error. I select the file from my local path, click submit, the screen is busy a moment, and then the chosen file is removed from the selection box and the file upload message is returned.

Any help is appreciated!

Bobby
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  • Accepted Answer

    Wednesday, April 11 2018, 07:44 PM - #Permalink
    0
    All,

    This has been resolved as a result of the most recent instance refresh. Thanks!

    Bobby C.
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